You should continue to wear a face covering when visiting the surgery, unless exempt, even after Monday 19th July.
NHS England has announced that NHS patients, staff and visitors must continue to wear face coverings in Healthcare Settings.
Due to the COVID-19 outbreak, you can only book telephone appointments with a GP online at the moment, not face-to-face GP appointments. Select an appropriate appointment time and then the GP will call you. Do not come into the surgery for a GP appointment booked online at this time.
Instead of booking an appointment online or calling us, you can use eConsult. To complete an eConsult, go to the eConsult website, answer questions related to your condition or query and submit your answers to the practice. You will be contacted with any necessary follow up e.g. if you need to make an appointment.
If the GP has asked you to book a blood test, you can book this online with our Healthcare Assistant (HCA), Sam Jones. Please ensure you book two appointments together if you have previously experienced problems when having a blood test (e.g. fainting).
To book any other type of appointment with our HCA or one of our Practice Nurses, please telephone the practice. HCA and nurse appointments can vary in duration depending on the procedure required, therefore we ask you to telephone us so we can book an appointment of the appropriate duration.
If you are asked to come into the surgery for an appointment, please wear a face covering.
Please refer to the Gov.uk website for self-isolation guidance if you have a potential or confirmed case of Coronavirus.
What are the rules on self-isolating?
Self-isolating means staying at home and not leaving it. Anyone who has either tested positive for coronavirus or shown symptoms should isolate themselves for at least 10 days, and those who show symptoms should arrange to get tested.
You can find more information about Coronavirus on our Information about Coronavirus page.
30 Barnfield Road
Call: 01392 211266
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.
For non-emergency medical issues, when we are closed you will need to call NHS 111 (dial 111). This is a message handling service and the doctor on call will then telephone you back as soon as possible. You can find more information on NHS 111 here.
NEW Devon CCG is responsible for commissioning this service.
Assistance can also be obtained from the following walk-in centres:
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Exeter General Practice Access for Weekends and Evenings.
Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practice join forces to provide increased cover at weekends and weekday evenings. Participating Practices across the City now open on a rota basis on a Saturday and Sunday (9am – 5pm) and weekday evenings (Monday – Thursday) between 6.30pm – 8pm). For more information and details of opening times please visit Exeter Primary Care website here.